easyOptima · Alerte
Detect in under 5 min
Zero false positives
Every business-impacting incident detected, confirmed, and qualified automatically. Valuable time returned to your teams.
Défiler
Continuous monitoring
Every anomaly spotted in real time
The agent continuously watches for abnormal behavior: sudden multi-user slowness, repeated crashes, network disruption, simultaneous errors on the same service.
Active alerts
File server
450 users
Teams crashes
142 users
Degraded Wi-Fi
45 users
SAP slowness
98 users
Automatic correlation
Slow VPN
45 users
Teams lag
38 users
SAP timeout
22 users
AI correlation
Root cause identified
Failing Lyon network switch
105
Users
3
Applications
1
Incident
Automatic correlation
3 symptoms, 1 cause, 0 manual analysis
Related events are grouped automatically: same application, same symptoms, same network zone, same population. A consolidated view without manual analysis.
Precise targeting
Who is affected, exactly
Users actually impacted, involved teams, geographic zones, and affected devices are identified automatically. Only the right audience is notified.
Precise targeting
Incident: Outlook slowness
Users
142
of 1 245 devices
Sites
5
Paris, Lyon, Marseille...
Finance (98 users)
Sales (44 users)
Other departments (not impacted)
Notified
142 users
Instead of
1 245
INCIDENT #INC-2024-1145
Outlook slowness — Finance
Created automatically by easyOptima Alerte
Detection 08:32 — Anomaly on 142 devices
Cause Exchange — excessive latency
Impact 5 sites, 2 business teams
Users 142 devices linked automatically
Attached analyses
System logs (142 devices)
Network metrics
Correlated timeline
1
Ticket created
0
Manual action
100%
Context provided
Contextual alert
Incident managers alerted with full context
Scope, impact, population, likely cause — everything in one place. An enriched ITSM ticket is created automatically. Under 5 minutes from detection to alert.
Proactive communication
Information before the first call
Targeted communication is triggered automatically to affected users. Support is no longer caught off guard. People know the issue is known and being handled.
Ongoing incident
Outlook slowness detected
We detected significant slowness on Outlook. Our teams are working to resolve it.
Estimated duration: 15–20 min
Workaround: Outlook on the web
0
Support calls
100%
Informed
2min
Before calls
Incident avoided
Gradual degradation detected
Critical threshold in 48h if untreated
Preventive action triggered
15 devices identified (Finance)
Autofix deployed automatically
Major incident avoided
Outcome
Incident avoided
Weak signals
Signals no one else sees
Beyond major incidents, Alerte detects slow degradation, invisible recurrence, and patterns that foreshadow future issues. Prevent instead of react.
Smoother incident management, better control
Clear alerts and real-time analysis to reduce incident impact across the organization.
Smoother incident handling
Immediate visibility into impacted zones and populations helps structure the response without waiting on user reports.
Fewer false alarms
Automatic analysis cuts operational noise and avoids mistaken or overly broad notifications.
Consistent, aligned communication
Employees receive one trusted message. No more conflicting updates.
Better team coordination
Network, Workplace, Apps, and Support share one source of truth for joint analysis.
Faster decisions
Real impact is known instantly so priorities are clear without dozens of tickets.
Controlled recovery
Resolution is detected automatically and communicated to users, reducing unnecessary follow-ups.
Passez à l'action
Know sooner, act faster
30 minutes to understand, a pilot to measure.