Digital Workplace
Every pain point captured,
every root cause identified
From user perception to automated resolution. Continuous improvement of the workplace, made simple.
Défiler
Why is it so hard to fix slowness and friction issues?
Users don’t report this type of issue
Slowness, micro-outages, load times: users adapt. The problem stays invisible.
The endpoint keeps getting more complex
VDI, SaaS, VPN, proxy, Teams: the cause could be anywhere.
CPU, RAM, network: not the user experience
Infra metrics don’t tell you if the user is waiting 30 seconds in front of the screen.
Admin-focused tools
SCCM, Intune, GPO: compliance and deployment. Not the user experience.
No simple way to get started
Months to deploy, significant budgets. Result: nothing gets done.
easyOptima Workplace
Finally, precise DEX metrics,
easy to use in practice
360° view
350+ metrics: system, network, application, web. Everything is covered.
Real time
Metrics updated continuously. No averages, no delay.
Ready to use
50+ built-in analyses. Zero dashboards to build, zero expertise required.
Lightweight agent compatible with Windows, VDI, Citrix, AVD. Easy deployment via SCCM, Intune.
360° measurement
Understand what your users really experience
One lightweight agent captures 350+ real-time metrics: system, network, application, web. Overall experience score, correlations by site or population, micro satisfaction surveys — everything you need to objectify perception.
- Overall experience score and trends over time
- Correlation by site, hardware type, population
- Teams meeting quality measured
- Application impact on boot and sign-in
- Built-in micro satisfaction surveys
Score DEX
12 480 postes - Temps réel 7j 30j 90j
Expérience globale
7.8 /10
Tendance 7 jours
+0.4
Système
8.2
Réseau
6.5
Applicatif
7.9
Web
8.4
Par site 8 sites
Paris - La Défense
8.5
Lyon - Part-Dieu
6.2
Toulouse - Blagnac
7.9
Ready-to-use analyses
Answers from day one, no expertise required
50+ built-in analyses, organized by dimension. No dashboard to build, no query to write. Trends and weak signals surface automatically.
- Analyses by dimension: network, system, application, web
- Built-in search engine
- Automatic correlation of events over time
- Trend and weak-signal detection
- Custom dashboards and Splunk, Elasticsearch export
Analyses
50+ prêtes à l'emploi Rechercher une analyse...
Toutes Système Réseau Applicatif Web
Temps de boot par modèle
Latences réseau par site
Crashs applicatifs par version
Temps de chargement web
CPU élevé par processus
Qualité réunions Teams
44 autres analyses disponibles
Incident handling
Diagnose in minutes, not days
Every PC is analyzable in one click: anomalies, event timeline, performance indicators. Full context is available instantly, and resolution suggestions speed up handling.
- Fast, visual identification of PC anomalies
- Event timeline and performance indicators
- Resolution suggestions for support
- Fewer escalations, less back-and-forth
PC-MKT-118
S. Leroy - Marketing - Lyon 3 anomalies
Score santé
3.2 /10
2.1
Système
5.8
Réseau
2.8
Applicatif
8.1
Web
Événements récents Aujourd'hui
Crash Outlook 09:42
3e occurrence cette semaine - v16.0.17928 Boot lent : 4 min 12s 08:15
OneDrive + Teams ralentissent le démarrage Disque C: plein à 96% 08:15
Cache Teams 4.1 Go, fichiers temp 2.8 Go Suggestion : lancer le nettoyage automatique
Proactive detection
Spot issues before they become tickets
Crashes, freezes, BSOD, perceptible latency, failing batteries — easyOptima detects and correlates automatically. Alerts on new trends let you act before users suffer.
- App crashes and freezes correlated by version and OS
- Perceptible latency and origin identification
- Failing hardware and SMART disk alerts
- Automatic alerts on notable new trends
Alertes proactives
Détection automatique - 12 480 postes Crashs Outlook en hausse il y a 12 min
142 crashs détectés sur la version 16.0.17928. Corrélation : 94% sur Windows 11 23H2.
847 PC concernés
Tous sites
Latence réseau Lyon +40% il y a 1h
Latence moyenne passée de 18ms à 25ms sur le site Lyon Part-Dieu depuis 3 jours.
1 240 PC concernés
Lyon
38 disques SMART en alerte il y a 3h
Secteurs défectueux détectés. Risque de panne dans les 30 prochains jours.
38 PC concernés - Modèle Dell Latitude 5520
Corrélation automatique : crashs Outlook liés à la mise à jour KB5034765
Chatbot and Autofix
Users self-serve, IT automates
A chatbot guides users to resolution. In parallel, Autofix corrects known issues without human intervention, silently or guided.
- User chatbot for self-service troubleshooting
- Ready-to-use Autofix scripts
- Silent or guided autofix without interrupting the user
- Custom script creation
Assistant easyOptima
En ligneBonjour ! Comment puis-je vous aider ?
Mon PC est super lent depuis ce matin
J'ai analysé votre poste. Voici ce que je vois :
Disque C: plein à 94%
Cache Teams : 3.2 Go
Je peux nettoyer automatiquement. On y va ?
Oui, vas-y !
Nettoyage en cours...
Fichiers temporaires 1.8 Go libérés
Cache Teams En cours...
Écrivez votre message...
Estate optimization
Optimize your costs
Identify PCs at performance limits, due for refresh or cascade, and unused devices. On the software side, spot reclaimable licenses and the most resource-hungry applications.
- PCs at performance limits, to refresh or keep
- Unused PCs identified for return
- Resource-hungry applications
- Software usage rates and reclaimable licenses
Analyse du parc
14 820 postes analysés1 881
A renouveler
892
A cascader
312
Inutilisés
| Modèle | Postes | Score | Décision |
|---|---|---|---|
| Dell Latitude 5520 | 1 247 | | Renouveler |
| HP EliteBook 840 G8 | 2 180 | | Conserver |
| Lenovo T14s Gen 3 | 3 412 | | Conserver |
| Dell Latitude 5510 | 892 | | Cascader |
| HP ProBook 450 G7 | 634 | | Renouveler |
Licences récupérables
483 214
Office 365
187
Adobe CC
82
Visio Pro
Impact
What changes in practice
Faster diagnosis
Full context is available instantly. No need to reproduce the issue or wait for user feedback.
Fewer recurring tickets
Autofix resolves known issues without human intervention. The most frequent pain points disappear.
Proactive slowness detection
Degradations are identified before users report them. Weak signals surface automatically.
Operational from day one
50+ ready-to-use analyses, zero complex configuration. The agent deploys in minutes; results are immediate.
Visibility for decision-makers
Factual metrics from the field for IT steering committees. Performance by application, site, population.
Lower cost per ticket
Tickets enriched at creation, fewer escalations, less back-and-forth. Resolution cost drops significantly.
Go further
Even more powerful with the easyOptima ecosystem
Pair Workplace with Insight for steering dashboards, Signaler to enrich application tickets, and Tower to drive service quality in real time.
Passez à l'action
Diagnose endpoint slowness starting today
30 minutes to understand, a pilot to measure.