easyOptima · Insight

Analytics tailored to you,
smarter decisions

Cross metrics, build your own dashboards, and surface insights to drive continuous improvement across your estate.

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Dashboards

Build analyses Pulse does not cover

Create your own dashboards in no-code. Pick metrics, filters, and visualizations. Explore data with interactive drill-downs and dynamic filters.

My dashboard — W11 migration project

Migrated

1 847

In progress

423

Remaining

928

Progress by site

Paris87%
Lyon62%
Nantes34%
Shared with the Workplace team

Top pain points

This week — 3 198 devices

1
Outlook slow at startup 487
2
Frequent VPN disconnects 312
3
Teams crashes in video calls 198
4
Boot time > 3 min 145

Pain points

The problems that actually matter

Surface daily friction, anomalies invisible to traditional tools, and real-world device perception. Prioritize by impact and tackle the right issues first.

Trends

Get ahead before things get worse

Spot slow performance drift, gradual error increases, patterns that foreshadow incidents, and risk areas.

Teams crashes — 30 days

+45%
Mar 1 Today
Critical trend detected

Teams crashes rising for 2 weeks. 198 devices affected, mostly on the Lyon site.

Business applications

User-side performance

S
SAP S/4HANA
2.1s
C
Internal CRM
8.4s

Response time degraded since Monday

G
GPAO
1.4s

Business telemetry

Slowness users feel, not what servers report

Measure real usage, response times, and key transactions for business apps. Lightweight SDK instrumentation, endpoint-side metrics, automatic correlation with pain points.

AI

Less time analyzing, more time deciding

AI turns raw data into decision-ready information: summaries, anomaly explanations, concrete recommendations, and action priorities by severity — ready for your steering committees.

AI summary

Week of Mar 10

CRITICAL VPN GlobalProtect

Disconnections up 60% on the Lyon site. Likely cause: gateway saturation.

WATCH Outlook

Average startup time rose from 4s to 7s. Correlated with the Mar 8 update.

IMPROVED Boot time

-18% thanks to autofix deployed Friday. 145 devices fixed.

Recommendation

Prioritize migrating the Lyon VPN gateway before month-end to avoid a major incident.

GET /api/v1/insights/irritants

{

"period": "7d",

"site": "Lyon",

"limit": 10

}

REST API

Programmatic access to all data

CSV / Excel exports

Scheduled automated reports

BI connector

Power BI, Grafana, internal tools

API & exports

Your data, everywhere you need it

Access data via REST API for BI, data lakes, or internal reporting. Automated CSV/Excel exports and native connectors for Power BI and Grafana.

Understand, prioritize, act

Reliable visibility that surfaces pain points, anticipates drift, and guides your decisions.

Clear pain-point prioritization

See what actually impacts employees and focus effort where it counts.

Unified experience view

Technical metrics, weak signals, and real context combined to reflect the field.

Fewer avoidable incidents

Trends and drift are caught early, before they become a crisis.

Better-informed decisions

Concrete insights instead of gut feel, for support and workplace actions.

Continuous improvement

Track how pain points and performance evolve to adjust strategy over time.

Fewer meetings, more impact

AI summaries and custom analyses simplify steering and speed up action.

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Unlock the full potential of your IT data

30 minutes to understand, a pilot to measure.