easyOptima · Tower
The control tower for
service quality
Detect, communicate, survey, measure — from first signal to recovery.
Défiler
The platform
4 tools, immediate results
Detect
Alerte
Suspected major incident detected in under 5 minutes. Automatic correlation, identification of impacted populations, incident manager alerts.
Learn more →Communicate
Communication
Targeted multi-channel notifications: desktop, mobile, TV screens. Real-time service health available in one click for every employee.
Learn more →Survey
Survey
Contextual micro-surveys shown on the endpoint at the right time. Multiplied response rates, reliable data to steer service quality.
Learn more →Measure
Insight
Factual KPIs, custom dashboards, advanced analytics. Hard numbers for your service quality steering committees.
Learn more →easyOptima Tower screenshot — control tower
Benefits
What changes for your team
Smoother operations
Immediate visibility into impacted zones and populations.
Fewer false alarms
Automatic analysis reduces operational noise.
Aligned communication
One trusted, consistent message for everyone.
Faster decisions
Real impact is known instantly.
Better coordination
Network, Workplace, and Apps share one source of truth.
Controlled recovery
Resolution detected and communicated automatically.
Passez à l'action
Stay connected with your people
30 minutes to understand, a pilot to measure.