easyOptima · Autofix
One click, one issue fixed and
one fewer ticket
easyOptima helps users fix problems from the simplest to the most complex, autonomously and under control.
Défiler
Measurement and detection
Accurate device state without bothering the user
Before any action, the local agent monitors and collects: device performance, app crashes, stuck services, system events, recurring anomalies, and user context.
Performance
CPU: 12% / RAM: 4GB
Network
Latency: 14ms
Services
1 service stopped
Events
App crash detected
Daily Health Check
Device #FR-LAP-2049
System integrity
OS files & registry
Compliant
Connectivity
DNS & proxy
Compliant
Disk space
Auto cleanup if < 5%
Auto-fixing...
Critical services
Antivirus & VPN
Next run: 14:00
Health checks
Issues fixed before users report them
IT defines health checks that run on a schedule: network tests, service checks, integrity controls, drift detection. When something fails, the agent applies the linked remediation automatically.
Operations console
Targeted, powerful intervention without intrusion
Support and Workplace teams run validated PowerShell scripts, complex procedures, and targeted actions for a user group remotely. Secure execution with pre-approval.
Operations console
Clear-TeamsCache.ps1
Approved maintenance script
142 devices
Deployment complete
Elapsed: 00:14
My Assistant
One-click fixes
Clean PC
Free up space
Repair Outlook
Slow email
Reset Wi-Fi
Unstable connection
Done!
Printer fixed
Self-service
More autonomy, fewer support tickets
Admins publish scripts directly in the assistant: component restarts, cache clears, setting fixes, temporary workarounds. Users run remediation in one click.
AI generator
Build remediation faster, with less risk
AI helps IT teams create reliable PowerShell scripts: assisted generation, automatic code validation, suggestions from measurements, tuned for Windows, VDI, AVD, and Citrix.
Windows
VDI
AVD
Citrix
Clear the Teams cache for users in the Marketing group
Natural language
Script generated and validated
Clear-TeamsCache.ps1
Audit log
SECURE
Incident detected
14:02:01Service 'Spooler' not responding
Security check
14:02:02Rule #42: Allowed
Script execution
14:02:02
> Restart-Service -Name Spooler -Force
ITSM traceability
14:02:05Ticket #INC-9284 closed
Traceability
Powerful remediation, always controlled
Every action is audited, aligned with IT policy, linked to an ITSM ticket when needed, constrained by strict permissions, and traceable in detailed logs for audit.
What your organization gains
Remediation that reduces support load while improving user experience.
Fewer recurring tickets
Local remediation and automatic detection remove known issues before they reach support.
Fewer user interruptions
Problems are fixed in the background, often before users notice.
Immediate corrective action
The agent addresses issues as soon as they appear, without user prompts or support calls.
Faster resolution
Approved remediation and standardized scripts fix repeat issues in seconds.
Less load on support
Fewer trivial tickets and noise. Teams get time back for high-value cases.
Compliance and control
Every remediation is tracked, audited, and compliant. IT keeps full control of actions.
Passez à l'action
Automate resolution for common incidents
30 minutes to understand, a pilot to measure.